The UPS Store

Opinions

• April Eaton

  Aug, 12 2018
  ★ ☆ ☆ ☆ ☆
  The worst customer service! I've been there two days in row at 8am, and once at 8:45am. No one is there! I've been trying to pick up my package for days. I called once I got to work, no answer. Finally Friday October 20th, at 11am someone answered. When I explained that they had been closed, the gentleman on the phone had no idea someone didn't show up for the morning shift. I just went in today, October 21st, I asked for the manager. When I told her what has been happening her response was that she was dealing with other things so she couldn't be there at 8am. Barely apologized basically just said, yeah I wasn't here at 8. What a horrible way to run your buisness! The franchise owner should be notified. It's was obviously a sore subject because she would barley look me in the eye. Look at the other reviews, other people having the same experience.

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